Privacy Policy
Last updated: 10 November 2026
This policy explains how Inhold Tech ("we", "us") collects and uses personal data when you visit inholdtech.com, contact us, or respond to our advertising. It does not cover data we process on behalf of customers under a service agreement; that processing is governed by the customer's contract and data processing agreement with us.
1. Who we are
Inhold Tech provides remote IT, cloud, security and backup services, including Microsoft 365 and Google Workspace administration. You can reach us about privacy at privacy@inholdtech.com.
2. What we collect
- Details you give us: name, work email, phone or WhatsApp number, company, country, platform, organisation size and any message you send, through our website form, email, WhatsApp, booking page or social-media lead forms.
- Technical data: IP address, browser and device type, pages viewed and referring site, collected through cookies and similar technologies where you allow them.
- Advertising data: if you interact with our ads on Meta (Facebook, Instagram) or LinkedIn, those platforms may share with us that you clicked or submitted a form, and we may use the Meta Pixel to measure ad performance.
3. Why we use it
- To respond to your enquiry and deliver the health check or call you asked for (steps you request before a contract).
- To send you information about our services where you have agreed to it. You can withdraw consent at any time.
- To measure and improve our website and advertising (our legitimate interest, or your consent where the law requires it).
- To meet legal obligations and protect our rights.
We do not sell your personal data.
4. Who we share it with
We use a small number of service providers to run our business, such as email hosting, customer-relationship management, scheduling, video meetings, website hosting and analytics. They process data on our instructions only. We may also disclose data where the law requires it.
5. International transfers
Some of our providers may store data outside your country. Where that happens we take steps the applicable law requires, such as contractual safeguards, to protect it.
6. How long we keep it
Enquiries that don't become customers are kept for up to 24 months after our last contact, then deleted. Customer records are kept for as long as the contract requires and any legal retention period afterwards.
7. Your rights
Depending on where you live, including under the Saudi Personal Data Protection Law, the UAE Personal Data Protection Law and Egypt's Personal Data Protection Law (Law No. 151 of 2020), you may have the right to:
- know what data we hold about you and get a copy;
- correct inaccurate data;
- ask us to delete it;
- withdraw consent or object to marketing;
- complain to your data-protection authority.
To make a request, email privacy@inholdtech.com. We will respond within the period the applicable law sets.
8. Cookies
We use essential cookies to run the site and, with your consent where required, analytics and advertising cookies (Google Analytics, Meta Pixel). You can block or delete cookies in your browser settings.
9. Security
We protect personal data with access controls, multi-factor authentication, encryption in transit and limited staff access.
10. Changes
We may update this policy. The date at the top shows the latest version.